Terms of service - The Key Points

Introduction

At Pharmica we are committed to safeguarding and preserving the privacy of our visitors. These ‘key points’ summarise some of the more important provisions in our privacy policy. We also recommend that you read the full privacy policy.

Information we collect

• When you visit our website, we automatically collect and save your IP address.
• Where you volunteer this information (i.e. by filling in an online form to use our services), we will also save your name, delivery address, email address, date of birth, telephone number, GP address, patient notes, consultation notes, payment records and details of the medicines you have ordered.

Use of your information

We use your personal information:

• To provide our services to you (namely, medical consultations for prescription medications) and to comply with regulatory requirements.
• To send you details of our goods and services, or those of other companies within our group, but only if you give us permission to do so.

We share your personal information:

• With other third parties where this is necessary to deliver the services.
• With other business entities within the Pharmica group.

Patient confidentiality

Some of the information we collect is medical data. This information is always treated confidentially. We will never disclose medical data unless legally required or permitted to do so. It will not be used by us for marketing purposes unless you give us your express permission.

Terms of service - The Key Points

Introduction

Pharmica, knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions ('Website Terms'), as set out here

At Pharmica we are committed to safeguarding and preserving the privacy of our customers and website visitors.

This Privacy Policy explains what happens to any personal information that you provide to us, or that we collect from you whilst you visit our site.

We do update this Policy from time to time so please do review this Policy regularly.

Patient Confidentiality

Medical data (including your patient records, consultation notes and order history) may be collected via any online forms and medical questionnaires you complete, telephone conversations and secure messaging with us, as well as through photo assessments.

Your medical data and order history is treated confidentiality, which means that none of our staff can access it unless they are a health professional (or owe a similar duty of confidentiality). We will never disclose medical data without your consent unless legally required or permitted to do so.

Your medical data will not be used by us to send you information about our products and services (i.e. for marketing purposes) unless you give us your express permission to use your medical data this way.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

We use these cookies to help make your experience better by improving the relevancy of the content you see on our website and across the web.

We also work with other companies (such as Google Ads, Google Analytics and Bing Ads) which may use cookies and other technologies to improve your browsing experience.

can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer or browser.

Your right to complain

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. The ICO can be reached here. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at help@medprice.co.uk.